chez doris statistics
chez doris women speak
"I see the center as belonging to them. It is like a family where they are no longer isolated and alone and where we accept them for who they are..."
Yvette Delorme, volunteer

Friends of Chez Doris


SERVICES & PROGRAMMES

The agency offers programs in nine areas:
  • Drop-in
  • Meals
  • Financial administration
  • Inuit assistance
  • Physical health
  • Mental health
  • Clothing and hygiene
  • Legal information
  • Socio-recreational
  • Education
  • Example of monthly calendar of activities

     Drop-in Program
    SERVICES
  • Provide a safe, home-like environment for women in difficulty
  • Respond to their immediate needs
  • Offer programs and services tailored to their needs
  • Act as a preventive avenue for women who are vulnerable to suicide, homelessness, etc.
  • Provide comfort and services to those who are itinerant
  • Provide comfort and services to those who are homeless
  • Provide information and referral services on-site and by telephone
  • OBJECTIVES
  • Alleviate and reduce problems of loneliness, isolation and depression
  • Stimulate social interaction and the development of friendships
  • Reduce the number of homeless women
  • Reduce the number of attempted suicides
  • RESULTS
  • More than 24,943 visits this year
  • More than 8,316 calls received
  •  Meal Program
    SERVICES
  • Provide two nutritional meals daily (breakfast and lunch)
  • Promote social interaction and development of friendships
  • Teach women (clients) basic tasks
  • Provide emergency food supplies
  • OBJECTIVES
  • Increase food security
  • Improve mental and physical well-being
  • Increase women's social interaction
  • Foster a team spirit among the clientele and a sense of belonging
  • Install a sense of empowerment.
  • RESULTS
  • More than 37,245 meals served including 12,302 breakfasts
  • 710 emergency food bags
  •  Financial Administration program
    SERVICES
  • Available to women in need of financial administration throughout the Montreal area through referrals from CLSCs, social workers, etc.
  • Helps administer and manage women's income
  • Provides a way for women to improve their financial situation and maintain their living arrangements
  • OBJECTIVES
  • Improve client financial situation
  • Promote financial self-sufficiency
  • Help women benefit from various government assistance programs
  • Increase number of women able to manage their own financial affairs
  • Help women return to school or to the work force
  • Stabilize their living arrangements
  • Decrease number homeless women
  • RESULTS
  • 60 women registered in the program. 15 others come for consultation once a month
  •  Inuit Assistance Program
    SERVICES
  • Provide education on health and social services to Inuit clientele
  • Offer information on HIV and other sexually transmitted diseases (STDs)
  • Provide a safe and accepting environment for these women who are cut off from northern families and friends
  • Promote self-confidence
  • Promote the use of condoms
  • Offer Inuit cultural activities
  • Encourage communication with their community up north
  • OBJECTIVES
  • Decrease the number of cases of HIV infection as well as AIDS
  • Decrease the occurence of STDs
  • Increase self-confidence and lower tolerance for violence in relationships
  • Decrease social and health problems
  • RESULTS
  • Partnership with Makivik Corporation signed in April 2011 to help finance an Inuk case worker for the program
  •  Physical Health Program
    The physical health program involves the services of professionals that have the wellbeing of the women at heart.
    Foot Care Program
    With the financial support of the Marcelle and Jean Coutu Foundation, Chez Doris offer a foot care clinic. A nurse specializing in podiatry provides treatment and advice during one-hour sessions every week.
    OBJECTIVES
  • Facilitate access to medical care
  • Promote better physical and mental health
  • Improve personal care
  • RESULT
  • 576 visits to the nurse this year
  • Optometry Service
    Optometrist Philippe Rochette comes to the House so the women can benefit from a professional and accessible service.
    RESULT
  • 50 visits to the optometrist this year
  • Personal Care Service
    What better way to relax tension than a deep massage. A volunteer masseur offers services once a week.
    OBJECTIVES
  • Improve client health by reducing stress and tensions
  • Improve self-confidence through personal care
  • RESULTS
  • 156 consultations this year
  • Testimonies
    “What a wonderful experience to be a part of the Chez Doris mission: health from head to toe! Since starting in January, I’ve been able to evaluate, advise and treat a number of women from the shelter. Several come out of curiosity, never having had access to this sort of treatment before. Some start off cautiously, while others jump at the opportunity and come back for followup sessions. I see that as a mark of confidence. The feet I’ve examined have walked many a mile…”
    Marie Cimon, Podiatry Nurse
    “I’ve found the foot care nurse quite useful. She makes me feel relaxed. This service is very convenient because I’m not able to reach my feet because of my disability. I find it important to have my feet cared for so that I feel comfortable in my shoes.”
    Andrea, cliente
     Mental Health Service
    Every week, the House offered free confidential individual sessions with a counsellor for on-going psychological support and follow-up. RESULT
  • Pat Hardt performed 125 consultations
  • A psychiatrist, Dr. Desrosiers came to the House twice a month to evaluate and follow-up clients’ mental health problems. RESULT
  • Dre Desrosiers performed 153 consultations
  •  Clothing and Hygiene Program
    SERVICES
  • Assist women with little or no income with their clothing needs
  • Provide women with proper shower facilities and hygiene products
  • OBJECTIVES
  • Improvement clients’ hygiene habits
  • Increase clients’ sense of self-esteem
  • Offer a secure environment for homeless women, access to a bathroom and convenient clothes for the season
  • RESULT
  • More than 2600 visits to the clothing room this year
  •  Legal Information Program
    SERVICES
  • Provide accessible information and assistance for various legal issues.
  • Install a sense of empowerment in women who feel defenceless.
  • Sensitize legal student to the many problems that women in difficulty face
  • OBJECTIVES
  • Establish a strong legal information base for both clients and staff
  • Alleviate clients’ stress from legal problems
  • Encourage women to speak more openly about their
  • problems and seek solutions rather than worrying and feeling helpless
    RESULT
  • 2 law students carried out 227 consultations this year
  •  Socio-Recreational Programs
    SERVICES
  • Provide social and recreational activities for women
  • Celebrate birthdays every month
  • Offer a schedule of monthly activities
  • OBJECTIVES
  • Improve clients' general morale
  • Promote their sense of self-worth and pride
  • Increase sense of belonging in the House
  • Provide the opportunity for women to forget about their problems for a short while
  • Reduce clients’ depression and suicidal tendencies
  • VARIOUS SOCIO-RECREATIONAL PROGRAMS CHEZ DORIS OFFERS:
  • Arts and crafts - 728 participations this year
  • Games and activities
  • Videos
  • Bingo (prizes include: foodstuffs, toiletries and basic items women need)
  • SUMMER ACTIVITIES PROGRAM
  • Outings (included: visits to museums, movies and guided tours of various popular tourist attractions)
  • City walking tours
  • Excursions outside of the city: sugaring-off party, apple picking, beach trips, etc.
  • 1st sleep-away camp: 20 campers went to CCS camp Kinkora for 3 days
  •  Educational Programs
    OBJECTIVES
  • Provide various educational workshops and programs to empower women with information and confidence
  • Help women become self-sufficient
  • Enable women to return to school and/or work
  • Improve the women’s overall quality of life
  • RESULTS
  • Computer sessions: 1,248 visits to the computer room
  • Yoga: 30 sessions
  • Workshops on fire prevention and anger management
  • 105 women benefitted from free income tax service preperation services
  • COLLECTIVE KITCHEN
    The collective kitchen is now being offered on a weekly basis. Activities revolve around planning economical menus for one, how to read recipes and how to choose ingredients. The program is supervised by experienced volunteers, whose expertise and familiarity with the clients have ensured that this program is one of our most popular and successful programs.
    OBJECTIVES
  • Planning economical mwnus for one person
  • Learning how to read recipes
  • Choosing ingredients
  • Practicing basic cooking skills
  • RESULT
  • 624 participated in the Collective kitchen program this year
  • SEWING WORKSHOP
    OBJECTIVES
  • Provide a setting where the women can learn to sew a variety of small and large items
  • Teach the women to create and repair articles of clothing
  • Create a learning environment which is basic, fun and functional
  • RESULT
  • 520 participated in the workshops this year
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